I will not be here today. Remember the deal we discussed! You have an assignment that should not take you the whole class period. Make sure that you complete that. Then, you will put it in the box and have free time. Free time does not include watching videos, listening to music, or playing games. These are against WHS rules. You may email, work on homework for other classes, or surf the net.
Assignment: After you complete your warm-up, please pick up a copy of the Wall Street Journal from the round table. Read the article “The Voice of the Customer” on pages 6-7. After they read the article write a one page essay addressing the following things:
*There are several companies mentioned in the article. What are they doing to improve customer relations?
*How does this tie into marketing?
*What do you think is the most important part of customer service?
Please make sure you are in your assigned seats. The sub has the seating chart!
Thursday, February 15, 2007
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